Follow the steps in this link:
(Updated!) IMPORTANT - Read This Before Posting A Log and post your results in the
Hijackthis Log Help Forum. Follow the steps to the best of your ability and if you have an issue with one of the steps then include information on it with your new topic. Please give time as our analysts are very busy working with cases and other forum things.
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IF your computer is running Windows XP and you do NOT have any Services Packs please install them SP1. If you HAVE Service Pack 1 please do NOT install Service Pack 2 as this can create internet connection problems, if you are not stable and clean of any infections
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