LonnyRJones

Hi dilster
Is this monitor program you speak of perhaps part of your SupportSoft program ?

Delete your copy of hijackthis
Please do the following to download and install the latest version of HijackThis v2.0.2:

Download the HijackThis Installer: http://www.trendsecure.com/portal/en...HJTInstall.exe
Save HJTInstall.exe to your desktop.
Double-click on HJTInstall.exe to run the program.
By default it will install to C:\Program Files\Trend Micro\HijackThis.
Accept the license agreement by clicking the "I Accept" button.
Then exit we do not need it log just now..

Download Deckard's System Scanner (DSS) to your Desktop.
Note:You must be logged onto an account with administrator privileges.

1. Close all applications and windows.
2. Double-click on dss.exe to run it, and follow the prompts.
3. If prompted to let dds download Hijackthis choose YES.
4. When the scan is complete, two text files will open - main.txt <- this one will be maximized
   and extra.txt <-this one will be minimized
5. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply Please
   attach extra.txt to your post.

To attach a file to a new post, simply

1. Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and copy and paste the following into the "Upload File from your Computer" box:

   C:\Deckard\System Scanner\extra.txt

2. Click Upload.

Post a Panda ActiveScan-Free online scanner report,
http://www.pandasoftware.com/products/activescan.htm
Pess "scan your PC now" allow the active x to install (if prompted)
Do a full scan > Click the my computer button
After the scan click see report then Save the report and post it back here please.
If you have problems read the FAQ http://www.pandasoftware.com/actives...q.asp?IdLang=2