kungfujoe

"The drive doesn't move"

Ok...I don't know what that means exactly, but it sounds like you mean that the disc isn't spinning. If it isn't, that's a bad sign. I believe that means that the drive is burnt out. If so, it's time for a new drive.

You may still be on warranty though, if the rig's only a year old. Call Compaq, or consult documentation. You should be able to find out.

"copying DVD's"

I'll give you the benefit of the doubt, but be careful, piracy, implied or otherwise, is against the TSF rules.

Also, if your warranty is toast, give Geek Squad another chance, it couldn't hurt.

Best of luck
KFJ