Tech Support Forum - View Single Post - No sound

impneedshelp · 12-21-2007, 12:58 PM

I bought my HP laptop three months ago. When it was first setup, the music/sound played fine. After a while, no sound would play. I called HP and Microsoft support, they made me reformat my entire computer. The sound came back but went away again. I've formated my computer numerous times - same patten. Maybe window updates screwed something up?...

I can't hear sound when I try to play mp3s in any sound device (wmp, itunes, winamp). I can't hear anything when I stream a wmp file from the internet - I see the video, but hear no sound. I can't even play a CD.

I tried a codec package - no luck there.

Any suggestions?
Please help - formating my computer doesn't seem to be the best solution everytime I want to play music.

12-21-2007, 12:58 PM	#1 (permalink)
impneedshelp Registered User Join Date: Dec 2007 Posts: 4 OS: Vista, HP	No sound - vista, wmp, itunes (HELP!) I bought my HP laptop three months ago. When it was first setup, the music/sound played fine. After a while, no sound would play. I called HP and Microsoft support, they made me reformat my entire computer. The sound came back but went away again. I've formated my computer numerous times - same patten. Maybe window updates screwed something up?... I can't hear sound when I try to play mp3s in any sound device (wmp, itunes, winamp). I can't hear anything when I stream a wmp file from the internet - I see the video, but hear no sound. I can't even play a CD. I tried a codec package - no luck there. Any suggestions? Please help - formating my computer doesn't seem to be the best solution everytime I want to play music.