Photoshop can take up a lot of system resources depending on what job your doing. Therefore, there may be a possibility that you are running out of system resources when you are running both programs at the same time (Photoshop and Internet Explorer).
I'm not sure why the Windows Installer would keep prompting for you to install Windows Frontpage 2000. Your resulting problems are not caused by malware, so your questions would be best asked in the following section of the forums:
Windows XP
Lets get back on track here....
You have a lot of viruses in your Norton Quarantine folder. Please make sure you empty it out.
Delete the following
folders:
C:\SDFix
C:\Documents and Settings\Hope Chow\My Documents\Anti-virus software\SmitfraudFix
C:\Deckard
Well done, your logs are clean! There are just a few more things I would like you to do.
----------------------------------------------------------------
Reset Hidden/System Files and Folders- Open My Computer.
- Select the Tools menu and click Folder Options.
- Select the View tab.
- Under the Advanced settings box option select the following:
- Hide extensions for known file types
- Hide protected operating system files
- Do not show hidden files and folders .
- Click OK.
Reset System Restore
To turn off System Restore click Start > Right Click My Computer > Properties. Click the System Restore tab and
Check "Turn off System Restore" or
"Turn off System Restore on all drives" Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.
Turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties. Click the System Restore tab.
Uncheck "Turn off System Restore" or
"Turn off System Restore on all drives." Click Apply, and then OK.
This will create a new Restore Point.
Clear Firefox Cookies
- Click Tools -> Options
- Click Privacy Tab
- Click the "Show Cookies" button
- Click the "Remove All Cookies" button, which is at the bottom of the window.
- Click Close
Clear IE7 cookies- On the Internet Explorer 6 Tools menu, click Internet Options. The Internet Options box should open to the General tab.
- Double-click Internet Options to open Internet Properties.
- Click Delete Files button.
- Click Delete button across from Temporary Internet Files.
- Click Yes.
- Click Close.
- Click Ok.
Microsoft Updates
It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Keeping your OS and browser up to date will help make you less susceptible to attacks by Trojans and viruses. Please go to
Microsoft and download all the critical updates to help prevent possible re-infection.
Malware Prevention Tools
These programs configure your computer to prevent known malware-related changes. You can have more than one of these at a time and they take up minimal resources.
- SpywareBlaster - Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items. Check regularly for updates.
- IE-Spyad - Here is an installation guide -> http://www.techsupportforum.com/cont...ticles/63.html
- MVPS Hosts File - extract and double-click the mvps.bat file. This will replace your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements, preventing your computer from connecting to those sites.
- McAfee SiteAdvisor - helps to warn you before you interact with a dangerous Web site. Works with both IE and Firefox.
- SpywareGuard - real-time protection that detects and blocks spyware before it can execute.
Alternative Web Browsers
Using an alternative browser can help prevent malware from being installed without your knowledge, but may not work on all websites.
Firewalls
If you do not have a firewall, here are a few free ones available for personal use:
Understanding and Using Firewalls
Informational Reading
In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles:
Please respond to this thread one more time so we can mark this thread as resolved.