wottonb

thanks for the reply but the main issue is that it is asking for a key and I don't know what it is. Would you recommend turning off the router, and re-installing from netgear website, and trying to have both computer hard wired to laptop while doing this so they both recognize the router and accept or use the same passkey. If you would advise this, please consider me a 'layman' and talk me through this, I would appreciate that very much. Just an old man who learned about computers on Commodore 64's and well I just spend money to upgrade and buy new ones, not tech knowledgeable at all!! LOL