Hi saurkraut,
I've asked a moderator to delete your other threads, so that there are no duplicate threads for analysts to respond to.
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Hi! I posted yesterday but the post is being ignored, though it was viewed 17 times... I'm not sure why, but I thought perhaps some of you had viewed it and then forgotten about it (it looks as if that would be easy to do - wow, what a lot of posts!!!) so I'm reposting again. Please forgive me if I'm breaking any unwritten rules, but I'm desperate!
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Your posts have not been ignored... First, those threads are not only viewed by the analysts, as other users who have the same issue can view your thread too. The fact that you notice there are a lot of posts, and on top of that decide to add onto it by creating another 2 threads for the same issue doesn't help... We are fairly busy and it makes it impossible us to help every thread.
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Posting Rules
1. Please do not start a new thread each time you reply. We need you to keep your logs in one thread only. It’s almost impossible to complete a fix by trying to follow more than one thread.
Please do not post your logs in any other Forum - logs should ONLY be posted in the HijackThis Forum.
2. Please be considerate of the fact that the people helping you are all volunteers, and in many cases usually have a job, and a limited amount of time to help, and therefore can only do so much. If no one has replied to your thread within 48hrs after you posted, please reply in your thread with the word BUMP to move it forward.
DO NOT Bump the thread unless 48 hours has passed. We work from oldest to newest posts so your wait will be longer if you bump it forward before the 48 hours is up.
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Now if you still need assistance, and are not receiving help from another forum then please carry out the following instructions:
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Before beginning the proposed fix, read this post completely. Any questions should be kindly asked before proceeding. Ensure that there are no open browsers when carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.
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Download
Deckard's System Scanner (DSS) to your
Desktop.
Note: You must be logged onto an account with administrator privileges.- Close all applications and windows.
- Double-click on dss.exe to run it, and follow the prompts.
- When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
- Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
- Please attach extra.txt to your post.
To attach a file to a new post, simply
- Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
- copy and paste the following into the "Upload File from your Computer" box:
C:\Deckard\System Scanner\extra.txt
- Click Upload.
What DSS will do:
- create a new System Restore point in Windows XP and Vista.
- clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
- check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.
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Please include the following in your next reply:
C:\Deckard\System Scanner\main.txt
C:\Deckard\System Scanner\extra.txt - Attached please