Tech Support Forum - View Single Post - IE browser hijacked

Countryboy · 12-09-2007, 01:37 PM

Hi Folks, I had hoped that I would never need your help again after your sterling work cleaning up my system last year (*thanks* again!). But somehow something has slipped in...

I am unable to reset my IE homepage, it always defaults to: http://www.keyitaly.com/property/188881/gallery/ and occasionally when I key in a web address it goes somewhere completely different. I've run Adaware and Spybot SD and nothing is found.

I can see that you are extremely busy but any help you can give will be gratefully received. Below is my HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 8:27:21 PM, on 09-12-07
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\WINDOWS\SYSTEM\GSICON.EXE
C:\WINDOWS\SYSTEM\DSLAGENT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080;https=localhost:8080
O2 - BHO: Hitware Popup Killer Lite - {604B283A-4E26-4504-98E7-72859F949547} - C:\PROGRA~1\HITWAR~1\SYPCMS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTRAY.EXE
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] DSLAGENT.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakLogon
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\DEFWATCH.EXE
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\RTVSCN95.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...bscan_ansi.cab

Panda Active Scan result that I last ran.

Incident Status Location

Potentially unwanted tool:application/regclean32 Not disinfected C:\WINDOWS\Application Data\Registry Cleaner
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\Desktop\smitRem.exe[smitRem/Process.exe]
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\Desktop\SDFix.zip[SDFix/Process.exe]
Spyware:Cookie/Serving-sys Not disinfected C:\WINDOWS\Cookies\arwen@serving-sys[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\DoctorWeb\Quarantine\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\DoctorWeb\Quarantine\Process0.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\DoctorWeb\Quarantine\Process1.exe

I also note that I am running an old level of HJT. Do you need a log from the latest version?

Please accept my apologies.

TIA CB

12-09-2007, 01:37 PM	#1 (permalink)
Countryboy Registered User Join Date: Aug 2006 Posts: 31 OS: Win98SE	IE browser hijacked - home page problem Hi Folks, I had hoped that I would never need your help again after your sterling work cleaning up my system last year (thanks again!). But somehow something has slipped in... I am unable to reset my IE homepage, it always defaults to: http://www.keyitaly.com/property/188881/gallery/ and occasionally when I key in a web address it goes somewhere completely different. I've run Adaware and Spybot SD and nothing is found. I can see that you are extremely busy but any help you can give will be gratefully received. Below is my HJT log. Logfile of HijackThis v1.99.1 Scan saved at 8:27:21 PM, on 09-12-07 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\DEFWATCH.EXE C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\RTVSCN95.EXE C:\WINDOWS\SYSTEM\MSTASK.EXE C:\WINDOWS\EXPLORER.EXE C:\WINDOWS\SYSTEM\SYSTRAY.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\SYSTEM\WMIEXE.EXE C:\WINDOWS\LOADQM.EXE C:\WINDOWS\TASKMON.EXE C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\VPTRAY.EXE C:\WINDOWS\SYSTEM\GSICON.EXE C:\WINDOWS\SYSTEM\DSLAGENT.EXE C:\WINDOWS\SYSTEM\DDHELP.EXE C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE C:\WINDOWS\SYSTEM\RNAAPP.EXE C:\WINDOWS\SYSTEM\TAPISRV.EXE C:\WINDOWS\SYSTEM\PSTORES.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\LEXBCES.EXE C:\WINDOWS\SYSTEM\RPCSS.EXE C:\WINDOWS\SYSTEM\LEXPPS.EXE C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE C:\HJT\HIJACKTHIS.EXE R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080;https=localhost:8080 O2 - BHO: Hitware Popup Killer Lite - {604B283A-4E26-4504-98E7-72859F949547} - C:\PROGRA~1\HITWAR~1\SYPCMS.DLL O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O4 - HKLM\..\Run: [CountrySelection] pctptt.exe O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe O4 - HKLM\..\Run: [LoadQM] loadqm.exe O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe O4 - HKLM\..\Run: [SystemTray] SysTray.Exe O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTRAY.EXE O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE O4 - HKLM\..\Run: [DSLAGENTEXE] DSLAGENT.EXE O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakLogon O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe" O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\DEFWATCH.EXE O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\RTVSCN95.EXE O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...bscan_ansi.cab Panda Active Scan result that I last ran. Incident Status Location Potentially unwanted tool:application/regclean32 Not disinfected C:\WINDOWS\Application Data\Registry Cleaner Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\Desktop\smitRem.exe[smitRem/Process.exe] Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\Desktop\SDFix.zip[SDFix/Process.exe] Spyware:Cookie/Serving-sys Not disinfected C:\WINDOWS\Cookies\arwen@serving-sys[1].txt Potentially unwanted tool:Application/Processor Not disinfected C:\DoctorWeb\Quarantine\Process.exe Potentially unwanted tool:Application/Processor Not disinfected C:\DoctorWeb\Quarantine\Process0.exe Potentially unwanted tool:Application/Processor Not disinfected C:\DoctorWeb\Quarantine\Process1.exe I also note that I am running an old level of HJT. Do you need a log from the latest version? Please accept my apologies. TIA CB Last edited by Countryboy; 12-09-2007 at 01:56 PM. Reason: Additional information added (Panda Active scan results)