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Old 12-07-2007, 06:17 AM   #4 (permalink)
TheBruce1
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Re: I suck with computers, I need serious help!

Hello again Danna

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Please follow all instructions and in which order they come,if you have any questions,please ask before proceeding.Its important that you follow this through until i give you the all clear,a lack of symptoms does not mean you are clean.

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P2P

P2P - I see you have P2P software BearShare,BitComet 0.84installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.

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Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs:

Viewpoint Manager <---This program is used to update the Viewpoint Media Player. This program does not do anything bad such as deliver ads or spy on you, but it is considered foistware as it is installed without your consent through programs like AOl, AIM, Compuserve, etc.

Viewpoint Media Player <--Viewpoint is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article:
http://www.clickz.com/news/article.php/3561546

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Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click on located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on then click
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


Paste the Panda Scan report into your next post.

Note:You may receive a warning from Avast when downloading Panda`s definitions,please ignore it

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Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.

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Logs Required
Panda scan report
Hijackthis log


Can you tell me which files Avast is failing to remove.
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