Tech Support Forum - View Single Post - [SOLVED] Linksys BEFW11S4 having trouble with switch from Covad DSL to AT&T DSL

jwh1tehe · 12-06-2007, 12:53 PM

I have had Covad DSL for a while and my Linksys router had no problem with it. I recently switched to AT&T Yahoo and while I can get connected to the internet going straight from the modem to the PC, when I introduce the router into the loop I can not get connected.

Both Covad and AT&T use PPPoE. Best I can tell, the only change I should need to make is to change the Username/Password. That has not worked for me, 30 minutes with AT&T support wasn't helpful (they finally suggested I pay for Support+), and the Linksys people wouldn't help me unless I pay for extended support. I did try resetting the router, but that didn't work either.

Any ideas? I am using Windows XP.

Thanks,
John

12-06-2007, 12:53 PM	#1 (permalink)
jwh1tehe Registered User Join Date: Dec 2007 Posts: 3 OS: Win XP	[SOLVED] Linksys BEFW11S4 having trouble with switch from Covad DSL to AT&T DSL I have had Covad DSL for a while and my Linksys router had no problem with it. I recently switched to AT&T Yahoo and while I can get connected to the internet going straight from the modem to the PC, when I introduce the router into the loop I can not get connected. Both Covad and AT&T use PPPoE. Best I can tell, the only change I should need to make is to change the Username/Password. That has not worked for me, 30 minutes with AT&T support wasn't helpful (they finally suggested I pay for Support+), and the Linksys people wouldn't help me unless I pay for extended support. I did try resetting the router, but that didn't work either. Any ideas? I am using Windows XP. Thanks, John