Tech Support Forum - View Single Post - Internet connection dropping always between specific hours of the day.

WaXeD · 12-05-2007, 04:23 PM

You said you upgraded to some router/modem combo device correct? Does it have the option to ping? If so, during periods of downtime have you tried to ping from your modem/router to an outside source? Have you tried to ping yourself from the modem/router? If you can't ping outside, but you can ping yourself... then this is an issue you will need to get the provider to fix.

Hope I will be able to Assist in your Problem,
WaXeD

Mod edit: Removed request outside of forum rules.

12-05-2007, 04:23 PM	#3 (permalink)
WaXeD Registered User Join Date: Dec 2007 Posts: 97 OS: XP	Re: Internet connection dropping always between specific hours of the day. You said you upgraded to some router/modem combo device correct? Does it have the option to ping? If so, during periods of downtime have you tried to ping from your modem/router to an outside source? Have you tried to ping yourself from the modem/router? If you can't ping outside, but you can ping yourself... then this is an issue you will need to get the provider to fix. Hope I will be able to Assist in your Problem, WaXeD *Mod edit: Removed request outside of forum rules.* Last edited by johnwill; 12-06-2007 at 07:39 AM.