forhockey

Please download ATF Cleaner - http://www.atribune.org/ccount/click.php?id=1

ATF Cleaner

* Double-click ATF-Cleaner.exe to run the program.
* Click Select All found at the bottom of the list.
* Click the Empty Selected button.

If you use Firefox browser, do this also:

* Click Firefox at the top and choose Select All from the list.
* Click the Empty Selected button.
* NOTE : If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

* Click Opera at the top and choose Select All from the list.
* Click the Empty Selected button.
* NOTE : If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

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Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  
  
  
  
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan