forhockey

Hi cjcasey,

Allow Spybot-Search and Destroy to accept any changes made to the registry.

We are going to disable the protection for the meantime, as it may prevent the fixes being made to your computer.

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Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

Also be sure to carry out the instructions in the sequence listed below.

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Disable S& D Spybot's Tea Timer

While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent HijackThis from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.

• Open Spybot Search & Destroy.
• In the Mode menu click "Advanced mode" if not already selected.
• Choose "Yes" at the Warning prompt.
• Expand the "Tools" menu.
• Click "Resident".
• Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
• In the File menu click "Exit" to exit Spybot Search & Destroy.

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Disable Windows Defender

Please disable your Windows Defender Real-time Protection, as it may hinder the removal of some entries.

• Open Windows Defender.
• Click on Tools>Options.
• Scroll down and uncheck "Use real-time protection (recommended)".
• After you uncheck this, click on the Save button and close Windows Defender.

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Open notepad and copy/paste the text in the quotebox below into it:

Save this as CFScript




Referring to the picture above, drag CFScript into ComboFix.exe

Follow the prompts, and post the resulting log, C:\ComboFix.txt

Warning:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

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Perform an online scan with Internet Explorer with Panda ActiveScan

1. Click on located at the bottom of the page.
2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*

Begin the scan by selecting

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

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Please reply back with the following logs:

C:\ComboFix.txt
Panda Online Scan Results