tech_no

I took your earlier advice and ran the sfc /scannow command. I was asked to insert my Windows XP Home SP2 Disc, so I inserted the MESH Recovery disc and the check started for Windows protected files and it was reading from the CD. When it finished a message box came up saying: wrong CD in drive . I thought you must have to have retail disc. I ran services.msc next and selected properties on windows audio, selected automatic and apply and then start, it started windows audio, so disc must have been ok after all. Tried Windows Media Player and all is working fine in there. I tried itunes and message came up: itunes needs to be reinstalled, it has missing files. I reinstalled it and it said: detected a problem with your audio configuration and cannot run. My daughter tells me now that itunes was playing up and this seems to be the culprit of the whole thing. The only problem now is that itunes has most of her music collection on it and it will not play although Windows audio and Windows Media player seem fine. Thank you for your invaluable help Nicholas, it is much appreciated.
Regards tech_no