tetonbob

Hello, and Welcome to TSF.

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Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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1. Download this file - http://download.bleepingcomputer.com...a/ComboFix.exe
   
   * IMPORTANT !!! Place combofix.exe on your Desktop
   
   
   
2. Disconnect from the internet....pull the plug!
   
3. Go to -> Run -> paste in the following single line command & click OK
   
   

   "%userprofile%\desktop\combofix.exe" /killall

   
   
   
   
4. Follow the prompts. Type "1" and press Enter to begin the scan.
5. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
   
6. When finished, it shall produce a log for you. Post that log in your next reply
   
   Note:
   Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
   
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7. Re-establish an internet connection.
   
8. 
   I see no evidence of an AntiVirus program on your system. This must be resolved. Connecting to the Internet without antivirus protection is a "Welcome" doormat for malware. It can take as little as eight seconds to infect an unprotected computer.
   
   Install this FREE AntiVirus program, update it, and run a full system scan.
   
   Avira PersonalEdition Classic
   
   Here is a tutorial on it's setup and use:
   
   http://www.techsupportforum.com/cont...ticles/64.html
   
   Do not install more than one antivirus program because they will conflict with each other. It is imperative that you update your antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch new malware that may have come out.
   
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9. Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.
   
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