I uninstalled the driver from the SoundMAX integrated in Device Manger o.k. I downloaded the zip file from your driver link next and extracted all files, saved the folder in my doc.'s. I got into safe mode finally, it is f5 on MESH computers. Next double clicked the saved folder and found it contained 2 folders, one for 32 bit and one for 64 bit. I realised then it was the same ones I had downloaded from the ASUS website. I opened the 64 bit one and it contained 32 files/folders. This is where you need computer knowledge. I selected install shield SetUp one and it started to install the software, but then message came up: cannot run installer in safe mode. I wonder if I done everything right or have I slipped up somewhere? I next tried to run this same installer in normal mode, and like last time I tried the software, it seems to be installing ok then a message comes up: Audio Driver Installation failed. Do you wish to carry on with setup. I selected no like I did last time. I am confused. Have I made an error somewhere? Thank you for your reply again Nicholas.
tech-no
