tetonbob

Hello, and Welcome to TSF.

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Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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1. Download this file - http://download.bleepingcomputer.com...a/ComboFix.exe
   
   * IMPORTANT !!! Place combofix.exe on your Desktop
   
   
   
2. Disconnect from the internet....pull the plug!
   
3. Go to -> Run -> paste in the following single line command & click OK
   
   

   "%userprofile%\desktop\combofix.exe" /killall

   
   
   
   
4. Follow the prompts. Type "1" and press Enter to begin the scan.
5. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
   
6. When finished, it shall produce a log for you. Post that log in your next reply
   
   Note:
   Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
   
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7. Re-establish an internet connection.
   
8. Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.
   
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