I can't run Adobe Photoshop CS3 it crashes on loading
i get this error:
"Photoshop has encountered a problem and needs to close. We are sorry for the inconvenience."
AppName: photoshop.exe AppVer: 10.0.0.0 ModName: kernel32.dll
ModVer: 5.1.2600.3119 Offset: 00018943
i have been searchin for an answer for days
i have tried eveything
-microsoft mouse drivers causes that but i dont have intelli mouse
-i have tried the update file from adobe
-Adobe Preferences Pspi deleted all pref files etc
-Updated the Vga drivers. i have ati radeon 9600
pls help me
i have the same error on internet explorer when i try to check my emails on my hotmail account...
explorer crashes and i get this error:
"Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."
AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName: kernel32.dll
ModVer: 5.1.2600.3119 Offset: 00018943
Here is my log file:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:02:02, on 26.11.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\SYSTEM32\astsrv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
g:\Program Files\Messenger Detect\MDServ.exe
g:\Program Files\Messenger Detect\MDetect.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ups.exe
D:\UPSMON_Service.Exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
D:\UPSMON.exe
D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\system32\notepad.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about
:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: i-Nav IDN SearchHook - {CE000994-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O2 - BHO: XTTBPos00 Class - {055FD26D-3A88-4e15-963D-DC8493744B1D} - C:\PROGRA~1\ICQTOO~1\toolbaru.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: FGCatchUrl - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {81A35F39-4850-474E-92C9-B4CF283207E0} - (no file)
O2 - BHO: (no name) - {904413A4-8B06-486E-62F3-504AAE43DFE0} - C:\WINDOWS\system32\vdxfkivl.dll
O2 - BHO: (no name) - {A4DD4B92-B79B-E2B7-0418-943D4A3AF4EB} - (no file)
O2 - BHO: (no name) - {AA909BCE-4552-48F6-2D36-835D4B8A0E7D} - (no file)
O2 - BHO: i-Nav IDN Resolver - {CE000992-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O2 - BHO: Kwyshell MidpX - {EBE9E2B5-B526-48BC-AD46-687263EDCB0E} - E:\Program Files\Kwyshell\MidpX\JadInvoker\MidpInvoker.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O4 - HKLM\..\Run: [UPSMON] D:\\UPSMON.exe
O4 - HKLM\..\Run: [kis] "D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Add to Kaspersky Anti-Banner - D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Link to &MidpX - E:\Program Files\Kwyshell\MidpX\JadInvoker\Extent\jad_wrap.htm
O8 - Extra context menu item: Shorten URL -
http://www.cjb.net/menuext.html
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra button: Web Anti-Virus - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Descargas - {AF0828BC-CB46-4C8D-95B6-8A7C4988F9FF} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} -
http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O9 - Extra 'Tools' menuitem: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} -
http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O9 - Extra button: (no name) - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O9 - Extra 'Tools' menuitem: i-Nav Options - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{282D156A-6381-4570-BE37-251BEDDE1A00}: NameServer = 85.255.114.51,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{37A539A9-6C02-407B-98B5-F6B7F727193D}: NameServer = 85.255.114.51,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{A31C5FD6-96F9-407C-AFB7-B6EE31F12416}: NameServer = 85.255.114.51,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{CE3A2212-1A00-4CD8-863F-3B971463BC99}: NameServer = 85.255.114.51,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{F6F69E76-479C-4EE8-93BA-6A7D326D673C}: NameServer = 85.255.114.51,85.255.112.8
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.51 85.255.112.8
O17 - HKLM\System\CS1\Services\Tcpip\..\{0CAFE162-794E-4983-A6F7-1C2E9D88D432}: NameServer = 195.175.39.39 195.175.39.40
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.51 85.255.112.8
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.114.51 85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.51 85.255.112.8
O20 - AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll d:\progra~1\agnitum\outpos~1\wl_hook.dll,D:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AST Service (astcc) - Advanced Software Technologies - C:\WINDOWS\SYSTEM32\astsrv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Kaspersky Lab - D:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LEC TranslateDotNet Server - Language Engineering Corporation, LLC - C:\Program Files\Power Translator\LogoMedia TranslateDotNet Server.exe
O23 - Service: MDServ - formessengers.com - g:\Program Files\Messenger Detect\MDServ.exe
O23 - Service: MainSafe Service (MSFIE) - Unknown owner - C:\WINDOWS\system32\mainsafe.exe (file missing)
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: UPSMONService - Unknown owner - D:\UPSMON_Service.Exe
O23 - Service: U.S. Robotics Wireless LAN Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O24 - Desktop Component 2: (no name) -
http://online.platodata.com.tr/desktop/desktop.asp
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End of file - 10993 bytes