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Ram upgrade help
i got an email from a friend a couple days ago about some new computer he got. I looked into it a bit but we're still trying to figure out what the problem is.
its got the following configuration:
Processor:Intel core duo e6700
Motherboard:ASUS commando
videocard: ATI x1900 XTX
RAM: 2 1gb sticks of OCZ PC6400 for a total of 2 GBs of physical memory
Harddrive: 2 500GB Maxtor Sata2
OS: Vista Ultimate
his email says " okay the computer is sweet, but i really wanted to be a ble to game and decode video at the same time, and sometimes listen to music. So i decided to add more ram. I got 2 sticks of 1 GB of the same kind of ram. when i boot up the RAM seems like its there, but when i go into task manager, theres only 3 GB of Memory.... so then i thought, I'd just reinstall vista because maybe its my OS. so i start installation and it stops and i get an error that is something like this: STOP oxoooooooA- IRQL_NOT_LESS_OR_EQUAL . Now i can't even reinstall vista!"
so i know for a fact the problem isn't with the slots for the ram and the problem isn't with the ram itself.
I was thinking it might be because the OS could be a 32bit and just can't read that much ram but im not quite sure yet.
Any insight?
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