Hello Cheriel and Brian. Welcome to TSF.
Cherial, you need to follow the 5 step process as outlined in the link below.
http://www.techsupportforum.com/secu...sting-log.html
After following those steps, post your Hijack this log in the Hijackthis forum and our security team will assist you in cleaning up your system and hopefully getting it back to normal.
Brian, TSF is an open forum and you are free to offer good advice to any problems other than those related to spyware, malware, etc. We ask that those problems be left to our trained security analysts. Please read
http://www.techsupportforum.com/secu...lping-you.html
Thank you for your understanding, and please enjoy your stay here at TSF.