Tech Support Forum - View Single Post - [SOLVED] HD-DVD ROM not playing HD-DVD movies (HP)

Redbud · 10-20-2007, 10:51 PM

D/L the codecs, took all defaults, rebooted. No change. Talked to HP support and have updated HD DVD drivers, QuickPlay, BIOS, firmware, and deleted the Upper and Lower filter of the DVD drive in the registry as recommended by Microsoft. No change in behavior.

The behaviour:
Insert HD DVD. QuickPlay runs, displays "Loading..." and eventually displays "Insert an HD DVD or select the Media button". The lower left corner displays in small letters "No disc". The only QuickPlay button that works is eject. I click eject button in QuickPlay, reinsert the HD DVD, and QuickPlay displays a listing of the folders on the HD DVD disc. The HD DVD disc shows up correctly in the listing with the title of the DVD. Double clicking on the "HVDVD_TS" folder displays ""There are no media files". Click DVD Movies button and the Source column displays "No disc in drive". (pardon the length)

10-20-2007, 10:51 PM	#7 (permalink)
Redbud Registered User Join Date: Oct 2007 Posts: 7 OS: Vista Ultimate 64-bit	Re: HD-DVD ROM not playing HD-DVD movies (HP) D/L the codecs, took all defaults, rebooted. No change. Talked to HP support and have updated HD DVD drivers, QuickPlay, BIOS, firmware, and deleted the Upper and Lower filter of the DVD drive in the registry as recommended by Microsoft. No change in behavior. The behaviour: Insert HD DVD. QuickPlay runs, displays "Loading..." and eventually displays "Insert an HD DVD or select the Media button". The lower left corner displays in small letters "No disc". The only QuickPlay button that works is eject. I click eject button in QuickPlay, reinsert the HD DVD, and QuickPlay displays a listing of the folders on the HD DVD disc. The HD DVD disc shows up correctly in the listing with the title of the DVD. Double clicking on the "HVDVD_TS" folder displays ""There are no media files". Click DVD Movies button and the Source column displays "No disc in drive". (pardon the length)