sUBs

Stick your flash drive into the machine when we do this .....


Please download Flash_Disinfector.exe and save to your desktop.

NOTE: In the event you already have Flash_Disinfector, this is a new version that I need you to download.

Double-click Flash_Disinfector.exe to run it.
Follow any prompts that may appear.
Wait until the program has finished scanning, then please exit the program.


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Do a HijackThis scan & place a check next to these items and select "Fix checked":

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINNT\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINNT\system32\blank.htm
O2 - BHO: (no name) - {102629F9-F9F2-428C-9E2E-F5E435EB8594} - (no file)


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Using Internet Explorer, visit http://www.kaspersky.com/service?chapter=161739400

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  
  
  
  
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan