View Single Post
Old 10-17-2007, 12:04 PM   #2 (permalink)
johnwill
Manager, Networking Forums
 
johnwill's Avatar
 
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 31,329
OS: XP-Pro, Vista, Linux


Blog Entries: 1
Re: cannot access device behind router

Way too confusing.

Please supply the following info, exact make and models of the equipment please.

Make and model of the broadband modem.
Make and model of the router.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make/model of network card or wireless adapter.
Make/model of your computer (motherboard if home-built).
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.



Let's see this from a computer connected to the router:

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up!

Microsoft MVP - Windows Desktop Experience
johnwill is offline   Reply With Quote