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Old 10-16-2007, 11:38 PM   #16 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,607
OS: WinXP and Vista


Re: How to remove Email-Worm.Win32.Rays

Hello ahjin. I hope you enjoyed your holiday.

dss.exe only produces the extra.txt on it's initial run, or via a command switch.

Yes, the infected files are still there. Do you see this file on your system?:

C:\WINDOWS\Mstray.exe

-------------------------------------------------------

We're going to use a different scanner. DrWeb tends to be quite aggressive, so please configure it exactly as follows for this first run. Right now, I just want to have a look, not clean anything.

Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

Doubleclick the drweb-cureit.exe file and Allow to run the express scan. This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, we need to change the default settings.
  • In the Menu Bar, Go to Options>Change Settings.
  • Click on the Actions tab
  • Using the drop down menus, change each item under Objects and Malware to Report
  • Next, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'No to All' if it asks if you want to cure/move the file.
  • After the scan has completed, in the Dr.Web CureIt menu on top, click File and choose Save Report List
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Post the contents of the log from Dr.Web you saved previously in your next reply.
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