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Old 10-16-2007, 03:27 PM   #24 (permalink)
Bob4
Analyst, Security Team
 
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Join Date: Aug 2005
Posts: 147
OS: XP pro


Re: Technicolor screen, Popups, Error messages running programs, random programs star

Sorry about the delay. I was out of town for a bit.


No problem as his choice of firewall is his own. As long as he has one he's OK.

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Great news !

Your log now appears to be clean.

Lets do a few things to tidy up.
Please do these in the order I suggest!

You may delete all of the tools we have used. They are updated often so keeping an out of date tool is senseless.
  • VundoFix.exe
  • Combofix.exe
  • Smitfraudfix.exe

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As long as he uninstalled Jetico you may navigate to and delete this folder I have listed in bold type..

C:\Documents and Settings\Owner\Application Data\Jetico Personal

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If we have set your computer to see all files and folders we must reprotect them.

UNDO SHOW ALL FILES
click on the My Computer icon.
Select the Tools menu and click Folder Options.
After the new window appears select the View tab.
Deselect in the checkbox labeled Display the contents of system folders.
Deselect the checkbox labeled Show hidden files and folders.
Select the checkmark from the checkbox labeled Hide file extensions for known file types.
Replace the checkmark from the checkbox labeled Hide protected operating system files.
Press the Apply button and then the OK .
Now many important files are safe.


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Run the ccleaner program once again.


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Please create a 'clean' System Restore Point:
The reason for doing this is in case you need system restore you don't put back all we just took out.
Right click My Computer
Then Propeties then system restore
Place a check mark by turn off system restore
Click APPLY
Windows will give you a warning click yes
REBOOT

Now go right back to the same place and unchecksystem restore
Click APPLYand OK




A few things to help with possible threats

These are optional . But will help protect you further.
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SpywareBlaster

Install SpywareBlaster

SpywareBlaster will add a large list of programs and sites to your Internet Explorer settings that will protect you from accidentally running or downloading known malicious programs.
After the installation, click Download Latest Protection Updates. When it finishes, click Enable All Protection.





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Download and Install a HOSTS File
A Hosts file is a plain text file which prevents your computer from connecting to malware and spyware sites by redirecting the connection request to 127.0.0.1, which is your local address. If you use a proxy server, or if you are on AOL, be sure to read the special instructions.
You can download the MVPS Hosts File and see a HOSTS file tutorial here :
This website also contains useful tips, and links to other resources and utilities.


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Make your Internet Explorer more secure
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click on the Security tab
3. Click the Internet icon so it becomes highlighted.
4. Click on Default Level and click Ok
5. Click on the Custom Level button.

Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.

6. Next press the Apply button and then the OK to exit the Internet Properties page.




Here's a site with great advise on how to AVOID malware. Much easier to do than removing it.






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Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you do not have to be registered to post.. just find your country room and register your complaint.
The infections you had were Vundo and Smitfraud

Safe and Happy Surfing. :)
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