Go to Start > Control Panel > Add or Remove Programs and uninstall the following programs:
Please note any other programs that you dont recognize in that list in your next response
---------------
Do a HijackThis scan & place a check next to these items and select "Fix checked":
O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - file://C:\Program Files\gateway\helpspot\TechTools.CAB
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - file://C:\Program Files\gateway\helpspot\RunExeActiveX.CAB
O20 - AppInit_DLLs:
---------------
Open
NOTEPAD.exe and copy/paste the text
in the quotebox below:
(don't forget to copy and paste REGEDIT4)
Quote:
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
@=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
@=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=-
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ViewMgr]
|
Save this as
fix.reg Choose to "Save type as - All Files"
It should look like this:

Double click on fix.reg & allow it to merge into the registry
---------------
Using Internet Explorer, visit
http://www.kaspersky.com/service?chapter=161739400
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.

- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
---------------
In your next post, please include fresh logs from:
- Fresh Hijackthis log taken just before replying
- Online scan
- ComboFix's log
Please provide details of any problems you encountered whilst performing the above steps &
update us on how the computer behaves now
__________________
Question - what have you done for the community today?