tetonbob

Please use Symantec's guide to remove the Norton Quarantine files.

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Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

• Double-click ATF-Cleaner.exe to run the program.
  Under Main choose: Select All
  Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

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Please download the OTMoveIt by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  C:\Documents and Settings\skye\Local Settings\Temp\sw_ins.exe
  C:\Documents and Settings\skye\Local Settings\Temporary Internet Files\Content.IE5\28SMPH30\setup[1].exe
  C:\Documents and Settings\skye\Local Settings\Temporary Internet Files\Content.IE5\M3XLK350\setup[1].exe
  C:\Documents and Settings\skye\Local Settings\Temporary Internet Files\Content.IE5\WHAJC9EF\setup[1].exe
  C:\Documents and Settings\skye\Local Settings\Temporary Internet Files\Content.IE5\WT2FGLEF\VideoAccessCodecInstall[1].exe
  C:\Program Files\Trend Micro\HijackThis\backups\backup-20071013-121836-391.dll
  
  
  
• Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
• Click the red Moveit! button.
• Close OTMoveIt

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the log from OTMoveIt, located here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.