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Ried · 10-14-2007, 06:46 PM

You're welcome, Paul.

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

Also be sure to carry out the instructions in the sequence listed below.

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Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

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Close any open browsers.

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Disable Windows Defender as it may interfere with the fixe below:

Open Windows Defender.
Click on Tools, Options.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.

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Double-click ATF-Cleaner.exe to run the program.

Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

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Go to Start->Run and type in regedit and hit OK.

Open notepad and copy/paste the entire text in the code box below: (don't forget to copy and paste REGEDIT4)

Code:

REGEDIT4

[-hkey_classes_root\clsid\{147A976F-EEE1-4377-8EA7-4716E4CDD239}]

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9FF05104-B030-46FC-94B8-81276E4E27DF}]

Save the file as "delete.reg". Make sure to save it with the quotes. Choose to "Save type as - All Files"
It should look like this:

Double click on the delete.reg file and choose Yes to merge/add it to the registry. You may delete the file afterwards.

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Reboot your system.

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I see portions of Symantec, along with McAfee AV. Did you recently uninstall Symantec?

How is your system behaving now?

10-14-2007, 06:46 PM	#4 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 27,090 OS: WinXP and Vista	Re: GOOGLE search problems You're welcome, Paul. Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions. Also be sure to carry out the instructions in the sequence listed below. ************************************************* Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only -------------------------------------------------------------------- Close any open browsers. -------------------------------------------------------------------- Disable Windows Defender as it may interfere with the fixe below: Open Windows Defender. Click on Tools, Options. Scroll down and uncheck Turn on real-time protection (recommended). After you uncheck this, click on the Save button and close Windows Defender. -------------------------------------------------------------------- Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browser Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. If you use Opera browser Click Opera at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. Click Exit on the Main menu to close the program. For Technical Support, double-click the e-mail address located at the bottom of each menu. -------------------------------------------------------------------- Go to Start->Run and type in regedit and hit OK. Open notepad and copy/paste the entire text in the code box below: (don't forget to copy and paste REGEDIT4) Code: REGEDIT4 [-hkey_classes_root\clsid\{147A976F-EEE1-4377-8EA7-4716E4CDD239}] [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9FF05104-B030-46FC-94B8-81276E4E27DF}] Save the file as "delete.reg". Make sure to save it with the quotes. Choose to "Save type as - All Files" It should look like this: Double click on the delete.reg file and choose Yes** to merge/add it to the registry. You may delete the file afterwards. -------------------------------------------------------------------- Reboot your system. -------------------------------------------------------------------- I see portions of Symantec, along with McAfee AV. Did you recently uninstall Symantec? How is your system behaving now? __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."