Ried

Hello pbe70 and welcome,

If you still require assistance, please do the following:

Please download FixWareout

http://www.bleepingcomputer.com/file...Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.

• The fix will begin, follow the prompts.
• You will be asked to reboot your computer, please do so.
• Your system may take longer than usual to load. This is normal.
• Once the desktop loads post the text that will open C:\fixwareout\report.txt which I will need in your next reply.

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Open HijackThis and click on 'Do a System Scan Only'. 'Check' the following entries:

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...up1.0.0.15.cab

Click 'Fix Checked' and close HijackThis.

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Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Perform an online scan with Internet Explorer with Panda ActiveScan

1. Click on located at the bottom of the page.
2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*

Begin the scan by selecting

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

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Run a new scan with HijackThis and save the log.

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Please include the following in your next reply:

C:\fixwareout\report.txt
Panda results
New HijackThis log