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Old 10-12-2007, 10:42 PM   #5 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,882
OS: WinXP and Vista


Re: Internet / Windows explorer won't run

Hello sklj,

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

It's IMPORTANT to carry out the instructions in the sequence listed below.

***************************************************

Open HijackThis and click on 'Do a System Scan Only'. 'Check' the following entries:

O4 - Startup: Internet Explorer.lnk = C:\Program Files\Internet Explorer\IEXPLORE.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...1.0.0.15-3.cab



Click 'Fix Checked' and close HijackThis.

---------------------------------------------------------------------

Open notepad and copy/paste the text in the code box below into it:

Code:
http://www.techsupportforum.com/security-center/hijackthis-log-help/187508-internet-windows-explorer-wont-run.html#post1120595

Collect::
C:\WINNT\system32\dinputs.dll
C:\WINNT\system32\faxshellj.dll
C:\WINNT\system32\hwfzq.exe
C:\WINNT\system32\dswaveo.dll

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D30FDC2B-5A07-4BA1-8765-E639675DC7B3}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hwfzq"=-
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hwfzq"=-
Save this as CFScript.txt




Refering to the picture above, drag CFScript.txt into ComboFix.exe

When finished, it shall produce a log for you. Post that log in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall


When CF finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will capture a file to submit for analysis.

Ensure you are connected to the internet and click OK on the message box. A browser will open. Simply follow the instructions to copy/paste/send the requested file.

-----------------------------------------------------------------

Please return with the C:\ComboFix.txt, and an update on system behavior.
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