View Single Post
Old 10-12-2007, 10:06 AM   #3 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
Ried's Avatar
 
Join Date: Jan 2005
Location: Ohio
Posts: 26,551
OS: WinXP and Vista


Re: Internet / Windows explorer won't run

Hello sklj,

Why is there no Anti Virus program on this system?

We a quite a bit to do to clean this up. The following tool will fit on a floppy. Download it from a working PC and transfer the tool to the desktop of the afflicted machine:

Download Combofix and save it to your desktop.

**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we can continue cleaning the system.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall


---------------------------------------------------------------------

Post those logs first, and if you have regained internet access, here are 2 very good free Antivirus products which are available:Select one of these, or another of your choice. Download, install, update definitions, and run a full system scan.
__________________

Member of ASAP since 2005
Member of UNITE since 2006

"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."
Ried is offline