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Old 10-10-2007, 10:25 PM   #3 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,603
OS: WinXP and Vista


Re: How to remove Email-Worm.Win32.Rays

Hello ahjin,

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

Also be sure to carry out the instructions in the sequence listed below.

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Close any open browsers.

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Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs)

Adssite Advanced Toolbar
webHancer


**Is the Add or Remove programs panel even populating a list?

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Open HijackThis and click on 'Do a System Scan Only'. 'Check' the following entries:

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

Click 'Fix Checked' and close HijackThis.

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Using 'My Computer', navigate to and delete the following Files and Folders

c:\program files\webHancer
C:\Program Files\Adssite Advanced Toolbar
C:\Documents and Settings\WTWY\Application Data\Adssite Advanced Toolbar
C:\Documents and Settings\Administrator\Desktop\SA50\Admin\Staff Matters\Leave Roster\2007\comment.htt
C:\Documents and Settings\Administrator\Desktop\SA50\Auction\may\Auction Letters\comment.htt
C:\Documents and Settings\Administrator\Desktop\SA50\Auction\may\Auction3\comment.htt
C:\Documents and Settings\Administrator\Desktop\SA50\Auction\may\Auction3A\comment.htt
C:\Documents and Settings\Administrator\Desktop\SA50\Auction\may\comment.htt
C:\Documents and Settings\Administrator\Desktop\SA50\comment.htt

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Reboot your system.

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Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Using Internet Explorer, visit http://www.kaspersky.com/service?chapter=161739400

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.



  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan

Please post the results of the Kaspersky scan, along with an update on system behavior.
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