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Old 10-07-2007, 08:59 PM   #9 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,530
OS: WinXP and Vista


Re: Adaware SE crashes and computer restarts

Delete the following file:

C:\WINDOWS\system32\sptll.dll

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Go to Start->Run and type in regedit and hit OK.

Open notepad and copy/paste the entire text in the code box below: (don't forget to copy and paste REGEDIT4)

Code:
REGEDIT4

[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SearchIndexer]
Save the file as "delete.reg". Make sure to save it with the quotes. Choose to "Save type as - All Files"
It should look like this:

Double click on the delete.reg file and choose Yes to merge/add it to the registry. You may delete the file afterwards.

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Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click on located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on then click
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


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Run a new scan with dss.exe

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Please include the following in your next reply:

C:\ComboFix-quarantined-files.txt
Panda results
main.txt
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Last edited by Ried; 10-07-2007 at 09:00 PM.
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