Tech Support Forum - View Single Post - popups; Trj/Downloader.OZB, Generic Malware, Trj/Downloader.PCQ

tetonbob · 10-06-2007, 08:06 PM

Hello, and Welcome to TSF.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

Once we've gotten a handle on the infection, we'll uninstall Norton (or you should renew the subscription) and get you a free Anti-Virus so the machine is protected. Having an outdated Anti-Virus program is almost like not having one at all.

---------------------------------------------------------------------------------------------

Download this file - http://download.bleepingcomputer.com...a/ComboFix.exe

* IMPORTANT !!! Place combofix.exe on your Desktop
Disconnect from the internet....pull the plug!
Go to -> Run -> paste in the following single line command & click OK

"%userprofile%\desktop\combofix.exe" /killall
Follow the prompts. Type "1" and press Enter to begin the scan.
Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

---------------------------------------------------------------------------------------------
Re-establish an internet connection.
Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.

---------------------------------------------------------------------------------------------

10-06-2007, 08:06 PM	#2 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,179 OS: 2000 Pro; XP Pro; XP Home	Re: popups; Trj/Downloader.OZB, Generic Malware, Trj/Downloader.PCQ Hello, and Welcome to TSF. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe. Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence. Once we've gotten a handle on the infection, we'll uninstall Norton (or you should renew the subscription) and get you a free Anti-Virus so the machine is protected. Having an outdated Anti-Virus program is almost like not having one at all. --------------------------------------------------------------------------------------------- Download this file - http://download.bleepingcomputer.com...a/ComboFix.exe * IMPORTANT !!! Place combofix.exe on your Desktop Disconnect from the internet....pull the plug! Go to -> Run -> paste in the following single line command & click OK "%userprofile%\desktop\combofix.exe" /killall Follow the prompts. Type "1" and press Enter to begin the scan. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal. When finished, it shall produce a log for you. Post that log in your next reply Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall. --------------------------------------------------------------------------------------------- Re-establish an internet connection. Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here. --------------------------------------------------------------------------------------------- __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009