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Old 10-05-2007, 10:37 AM   #6 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,916
OS: WinXP and Vista


Re: Generic Host Process for Win32 Services has encountered a problem and needs to cl

Please download SREng.

**You may receive a message "The bandwidth limit for this site has been exceeded", please keep trying--eventually you'll get through.

1. Extract it to Desktop & double click SREng.exe to run it

2. Select 'Smart Scan' & tick "Verify Digital Signatures"

3. Click on the [Scan] button

4. When finished, click on the [Save Reports] button & save the log to Desktop

5. Attach the log in your next reply. Don't post it.

You may have to rename SREngLOG.log to SREngLOG.txt to upload it.

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Also, let's see if a rootkit scan reveals anything. Download it from here or here.
  • Extract the contents of the zipped file to desktop.
  • Disconnect from internet and close all running programs.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent.
  • Then click the Scan button & wait for it to finish.
Once done click the Save button & save the log to your desktop. Post it in your next reply
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Last edited by Ried; 10-05-2007 at 10:47 AM.
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