Tech Support Forum - View Single Post

RafHasPirrahnas · 10-03-2007, 12:10 PM

I have Adobe Photoshop 7.0 and it's not working, it could be cause by a number of things I've heard; maybe even somethings I have done

. The thing is, I'm too broke to afford the software however I was given a break when my friend's father brought home a free copy and let me use it (my friend's father is an architect so it makes sense) to install on my computer. Not too long ago I had a problem with that computer where I lost my Windows XP OS on that comp's HDD. Instead of restoring the OS on that HDD (because of all the valuable data and whatnot stored in it), I am using it as a slave drive on my other computer that runs on Vista so that I can access that data. In my situation, it is not as simple as removing and then reinstalling Photoshop because I do not have the software disc (it apparently just disappeared from my house according to my parents and siblings). I get a message whenever I try to open it through Vista, or even another Master Drive running XP, saying "Could not complete your request because of missing or invalid personalization information." I would like to know if there is anyway possible to correct this problem without having to resort to a re installation procedure. I have a lot of work to get done and I can't without Photoshop. Any help is greatly appreciated. And I'm sorry if I'm posting this in the wrong place, it's the only place that made sense to post my dilemma in.

10-03-2007, 12:10 PM	#1 (permalink)
RafHasPirrahnas Registered User Join Date: Sep 2007 Location: Chandler, AZ Posts: 5 OS: 1 XP & 1 Vista	Adobe Photoshop 7.0 Not Working I have Adobe Photoshop 7.0 and it's not working, it could be cause by a number of things I've heard; maybe even somethings I have done . The thing is, I'm too broke to afford the software however I was given a break when my friend's father brought home a free copy and let me use it (my friend's father is an architect so it makes sense) to install on my computer. Not too long ago I had a problem with that computer where I lost my Windows XP OS on that comp's HDD. Instead of restoring the OS on that HDD (because of all the valuable data and whatnot stored in it), I am using it as a slave drive on my other computer that runs on Vista so that I can access that data. In my situation, it is not as simple as removing and then reinstalling Photoshop because I do not have the software disc (it apparently just disappeared from my house according to my parents and siblings). I get a message whenever I try to open it through Vista, or even another Master Drive running XP, saying "Could not complete your request because of missing or invalid personalization information." I would like to know if there is anyway possible to correct this problem without having to resort to a re installation procedure. I have a lot of work to get done and I can't without Photoshop. Any help is greatly appreciated. And I'm sorry if I'm posting this in the wrong place, it's the only place that made sense to post my dilemma in.