Ried

Hello Evilcookie and welcome to TSF,

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

Also be sure to carry out the instructions in the sequence listed below.

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1. Download SmitfraudFix (by S!Ri) to your Desktop. Do not run it yet.


2. Download Combofix and save it to your desktop.

**Note: It is important that it is saved directly to your desktop**

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• Close any open browsers.
  
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

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Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you which I will need in your next reply.


Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

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Double-click smitfraudfix.exe to start the tool.

• Select option #1 - Search by typing 1 and press "Enter"
• A text file will appear which lists infected files (if present).
• Please copy/paste the content of that report into your next reply.

IMPORTANT: Do NOT run option #2 OR any other option until you are directed to do so!

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Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Perform an online scan with Internet Explorer with Panda ActiveScan

1. Click on located at the bottom of the page.
2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*

Begin the scan by selecting

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

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Run a new scan with HijackThis and save the log.

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Please include the following in your next reply:

C:\ComboFix.txt
SmitfraudFix report
Panda results
New HijackThis log