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Cleffer · 10-01-2007, 04:36 PM

This is a mother. I do spyware removal on the side and this thing is whipping me like Miss South Carolina in a geography bee.

Symantec first detected Trojan.Vundo and "removed" it. As we know, Symantec really leaves a lot to be desired when it comes to Adware removal, so I launched a few "company approved" tools.

I cold booted to safe mode, ran Spybot, ran Symantec full scan. Came back clean. Booted up and it was back.

I cold booted back to safe mode. Stopped Symantec from partially removing it. Looked at a Hijack This log. Saw the .dll entries. Removed them. Ran Symantec, VundoFix, and VirtumundoBeGone tools (from numerous websites.) Vundofix found and removed 4 additional files. The rest of the scans were clean.

Booted back up, it was back again.

Ran RootkitRevealer, ran Symantec, Both were clean.

Now I'm posting a HiJack This log in hopes someone sees something I don't. I'm out of ideas and am about to reinstall. Something is hiding in there or I'm losing my mind!! Anyone?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:19:27 PM, on 10/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
E:\HiJackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\Cpqdiag\CpqDfwAg.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: kwqc.adconnections.com
O15 - Trusted Zone: secure-kwqc.adconnections.com
O15 - Trusted Zone: *.kwqc-camio
O15 - Trusted Zone: www.nfcimages.com
O15 - Trusted Zone: *.web01nyc
O15 - Trusted Zone: http://*.web01nyc
O15 - Trusted Zone: install.worldnow.com
O15 - Trusted Zone: managekwqc.worldnow.com
O15 - Trusted IP range: 192.168.15.84
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4346AA08-289A-499A-AAA5-F3BF3FD2E48A} (AdConnections.c02) - http://logon.adconnections.com/compo...ectionsC02.CAB
O16 - DPF: {BB45984B-5D74-44D3-9171-77D785D3A30A} (AdConnections.c01) - http://logon.adconnections.com/compo...ectionsC01.CAB
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - http://dbierman/nav98clientinstall/webinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = kwqc.com
O17 - HKLM\Software\..\Telephony: DomainName = kwqc.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = kwqc.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = kwqc.com
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Remote Diagnostics Enabling Agent (DfwWebAgent) - Hewlett-Packard - C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
O23 - Service: EGXHXEFWZF - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\EGXHXEFWZF.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 7323 bytes

10-01-2007, 04:36 PM	#1 (permalink)
Cleffer Registered User Join Date: Dec 2004 Location: Mid-West Posts: 180 OS: 2003/XP/Vista	Need a binary shotgun for Trojan.Vundo This is a mother. I do spyware removal on the side and this thing is whipping me like Miss South Carolina in a geography bee. Symantec first detected Trojan.Vundo and "removed" it. As we know, Symantec really leaves a lot to be desired when it comes to Adware removal, so I launched a few "company approved" tools. I cold booted to safe mode, ran Spybot, ran Symantec full scan. Came back clean. Booted up and it was back. I cold booted back to safe mode. Stopped Symantec from partially removing it. Looked at a Hijack This log. Saw the .dll entries. Removed them. Ran Symantec, VundoFix, and VirtumundoBeGone tools (from numerous websites.) Vundofix found and removed 4 additional files. The rest of the scans were clean. Booted back up, it was back again. Ran RootkitRevealer, ran Symantec, Both were clean. Now I'm posting a HiJack This log in hopes someone sees something I don't. I'm out of ideas and am about to reinstall. Something is hiding in there or I'm losing my mind!! Anyone? Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:19:27 PM, on 10/1/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\WINDOWS\Cpqdiag\Cpqdfwag.exe C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe C:\Program Files\Dantz\Retrospect\retrorun.exe C:\Program Files\Symantec AntiVirus\SavRoam.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\Analog Devices\SoundMAX\SMTray.exe C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe C:\WINDOWS\system32\userinit.exe C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE C:\PROGRA~1\SYMANT~2\VPTray.exe C:\Compaq\EAKDRV\EAUSBKBD.EXE C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe C:\Program Files\Symantec AntiVirus\DoScan.exe C:\Program Files\palmOne\Hotsync.exe C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe E:\HiJackThis.exe C:\WINDOWS\system32\wuauclt.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\Cpqdiag\CpqDfwAg.exe O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: kwqc.adconnections.com O15 - Trusted Zone: secure-kwqc.adconnections.com O15 - Trusted Zone: .kwqc-camio O15 - Trusted Zone: www.nfcimages.com O15 - Trusted Zone: .web01nyc O15 - Trusted Zone: http://*.web01nyc O15 - Trusted Zone: install.worldnow.com O15 - Trusted Zone: managekwqc.worldnow.com O15 - Trusted IP range: 192.168.15.84 O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {4346AA08-289A-499A-AAA5-F3BF3FD2E48A} (AdConnections.c02) - http://logon.adconnections.com/compo...ectionsC02.CAB O16 - DPF: {BB45984B-5D74-44D3-9171-77D785D3A30A} (AdConnections.c01) - http://logon.adconnections.com/compo...ectionsC01.CAB O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - http://dbierman/nav98clientinstall/webinst.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = kwqc.com O17 - HKLM\Software\..\Telephony: DomainName = kwqc.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = kwqc.com O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = kwqc.com O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: Remote Diagnostics Enabling Agent (DfwWebAgent) - Hewlett-Packard - C:\WINDOWS\Cpqdiag\Cpqdfwag.exe O23 - Service: EGXHXEFWZF - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\EGXHXEFWZF.exe (file missing) O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe -- End of file - 7323 bytes