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Tumbleweed36 · 09-09-2007, 07:04 PM

I need a little better understanding of some issues, so need to ask a few questions.

> Have the USB ports ever worked on this computer? If the answer is yes, then what has been changed to make them not work>

> When you said you uninstalled, did you actually uninstall everything in that area and then reboot and let them find everything again?

> When you go to Start, Control Panel, System, Hardware, Device Manager and scroll down to the USB area and open it with the + sign, are there any red or yellow marks down there indicating a problem?

> Do you have an entry there someplace that has the word "enhanced" in it after you open the + sign as described above?

> Have you entered the BIOS setup menu and enabled "all" the USB areas in the Bios setup menu?

> Do you have SP2 set up on this computer?

> Could you please list your specs so we know more about your motherboard.

> If the USB worked previously, then can you do a "Restore" to the time (date) before it quit on you and get them to come up?

09-09-2007, 07:04 PM	#2 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,697 OS: XP Professional	Re: usb do not work I need a little better understanding of some issues, so need to ask a few questions. > Have the USB ports ever worked on this computer? If the answer is yes, then what has been changed to make them not work> > When you said you uninstalled, did you actually uninstall everything in that area and then reboot and let them find everything again? > When you go to Start, Control Panel, System, Hardware, Device Manager and scroll down to the USB area and open it with the + sign, are there any red or yellow marks down there indicating a problem? > Do you have an entry there someplace that has the word "enhanced" in it after you open the + sign as described above? > Have you entered the BIOS setup menu and enabled "all" the USB areas in the Bios setup menu? > Do you have SP2 set up on this computer? > Could you please list your specs so we know more about your motherboard. > If the USB worked previously, then can you do a "Restore" to the time (date) before it quit on you and get them to come up? __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.