Please download
Combofix from
HERE
Save ComboFix to the desktop.
1. Double click on combo.exe & follow the prompts.
2. When finished, it will produce a logfile located at C:\ComboFix.txt.
3.
Post the contents of that log in your next reply with a new hijackthis log.
Note: Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.
================================
Download
Superantispyware (SAS) free home version from
HERE
Install it and double-click the icon on your desktop to run it.
· It will ask if you want to update the program definitions,
click Yes.
·
Under Configuration and Preferences, click the
Preferences button.
· Click the
Scanning Control tab.
· Under
Scanner Options make sure the following are checked:
o
Close browsers before scanning
o
Scan for tracking cookies
o
Terminate memory threats before quarantining.
o Please leave the others as they were.
o Click the Close button to leave the control center screen.
· On the main screen,
under Scan for Harmful Software click
Scan your computer.
· On the left check
C:\Fixed Drive.
· On the right,
under Complete Scan, choose
Perform Complete Scan.
·
Click Next to start the scan. Please be patient while it scans your computer.
· After the scan is complete a summary box will appear.
Click OK.
· Make sure everything in the
white box has a check next to it, then click
Next.
· It will quarantine what it found and if it asks if you want to reboot, click
Yes.
· To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o
Click Preferences.
o Click the
Statistics/Logs tab.
o Under
Scanner Logs, double-click
SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
· Click close and close again to exit the program.
·
Please paste that information here for me regardless of what it findswith a new HijackThis log.
This will take some time!!!!!!!!