Tech Support Forum - View Single Post - Virus problems found during AVG Antivirus Free Scan

CTSNKY · 11-04-2004, 02:28 PM

And here we are again....

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

Reboot into Safe Mode (hit F8 key until menu shows up).

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = ;http://localhost;<local>
R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: ICOO Loader BHO - {B9D90B27-AD4A-413a-88CB-3E6DDC10DC2D} - C:\WINDOWS\MSOPT.DLL (file missing)
O2 - BHO: ie - {2FF5573C-0EB5-43db-A1B2-C4326813468E} - C:\WINDOWS\IEHR.DLL (file missing)
O4 - HKLM\..\Run: [bthdstg] C:\WINDOWS\SYSTEM\JQCJOUWS.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\MSOPT.DLL (file missing)

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\SYSTEM\JQCJOUWS.EXE

Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.

11-04-2004, 02:28 PM	#2 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	And here we are again.... Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. Reboot into Safe Mode (hit F8 key until menu shows up). Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = ;http://localhost;<local> R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file) O2 - BHO: ICOO Loader BHO - {B9D90B27-AD4A-413a-88CB-3E6DDC10DC2D} - C:\WINDOWS\MSOPT.DLL (file missing) O2 - BHO: ie - {2FF5573C-0EB5-43db-A1B2-C4326813468E} - C:\WINDOWS\IEHR.DLL (file missing) O4 - HKLM\..\Run: [bthdstg] C:\WINDOWS\SYSTEM\JQCJOUWS.EXE O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\MSOPT.DLL (file missing) Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\WINDOWS\SYSTEM\JQCJOUWS.EXE Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean. __________________ GO BIG BLUE!!