JSKCKNIT

Wollen, I worked with HP/Compaq tech support all morning trying to resolve this once again and it still didn't work.

I'm shipping it back to them for repair, free of charge since it is still under warranty. You may want to contact them and request to have it repaired by their technicians.

Also, if you want, contact me directly via email and I'll give you a list of everything tech support and I tried if you wish to try that before requesting to ship it to them.