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Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.
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Please do this:
Download
Deckard's System Scanner (DSS) to your
Desktop.
Note: You must be logged onto an account with administrator privileges.- Close all applications and windows.
- Double-click on dss.exe to run it, and follow the prompts.
- When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
- Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
- Please attach extra.txt to your post.
To attach a file to a new post, simply
- Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
- copy and paste the following into the "Upload File from your Computer" box:
C:\Deckard\System Scanner\extra.txt
- Click Upload.
What DSS will do:
- create a new System Restore point in Windows XP and Vista.
- clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
- check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.
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