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Old 08-27-2007, 06:28 PM   #2 (permalink)
tetonbob
Manager, Security Center, TSF Academy; Analyst, Security Team
 
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Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 27,691
OS: 2000 Pro; XP Pro; XP Home


Re: Red Background, No Taskbar, I'm Seriously Infected...HELP!

Greetings, lauriep -

Part of your malware problem stems from the fact that your version of Windows is unpatched, no Service Packs. Windows XP is at Service Pack 2, and has been for a long time. Many updates have been issued beyond Service Pack 2....so your system is far far behind in it's security.

You're also using a very outdated version of HijackThis. Please delete it. Next, follow the steps in this thread, and post the requested logs after you've completed those steps.

Please follow MicroBell's 5 Step process outlined here:

http://www.techsupportforum.com/secu...tml#post342651

After running through all the steps, please post the requested logs.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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