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Old 08-10-2007, 04:07 PM   #12 (permalink)
Aaflac
Analyst/Security Team Hen
 
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Join Date: Mar 2007
Posts: 899
OS: XP and Vista


Re: Completed the 5 Steps

If you do not need any of the Norton Recycler/NPROTECT files, right click the Recycle bin, and select:
You can also go to Start > Run, and type in: cmd
Copy/paste the following:

del \\?\c:\recycler\nprotect\*.*

[Make SURE that you don't need any of the files, because the command deletes all the files in the NPROPTECT folder]

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Start the computer in Safe Mode :
  • When the machine first starts again, tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
  • Select the option for Safe Mode using the arrow keys.
  • Press Enter to boot into Safe Mode.

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See if you can remove any remaining folder while in Safe Mode.

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Post back on how it goes, and whether Norton keeps giving alerts.
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