C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\ is your antivirus program's quarantine cache. You should delete the contents. Please use Symantec's guide to remove the files from quarantine.
http://service1.symantec.com/SUPPORT...on=1#_Section1
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Go to Start > Control Panel > Add or Remove Programs and uninstall the following programs:
Please note any other programs that you dont recognize in that list in your next response
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Open
notepad and copy/paste the text in the quotebox below into it:
Code:
Folder::
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5
C:\Program Files\OneStepSearch
Driver::
OneStep Search Service
Save this as "
CFScript"
Refering to the picture above, drag CFScript.txt into ComboFix.exe
When finished, it shall produce a log for you, C:\ComboFix.txt. Post that log in your next reply.
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Question - what have you done for the community today?