Ried

Hello SusannaKB,

I do not see any malware in your log and as WIN32:ctx. and DSS/Agent are general terms, without a location of where these were detected, I don't have much to go on.

Did your online scan at Panda detect anything at all? Did you save the report--if so, please post that here.

What program is detecting DSS/Agent?

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I do see an orphaned entry leftover from Panda Titanium, you can fix it with HijackThis, but it doesn't appear that you allowed dss.exe to download HijackThis when prompted. The HijackThis log above is a cloned version.

Please download HijackThis to your desktop.

Make sure you close down EVERY open window and close ALL browser windows. The only thing that should be open is the HijackThis program.

• Double-click on the file you just downloaded.
• Click on the "Install" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis
• Upon install, HijackThis should open for you.

Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe


Run a scan with HijackThis and 'check' the following entry:

O20 - Winlogon Notify: avldr - C:\WINDOWS\system32\

Click 'Fix Checked' and close HijackThis.

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You should also uninstall your old version of Java as it's no longer needed and poses a security risk to your system.

Click Start>Control Panel>Add or Remove programs and uninstall the following:

Java 2 Runtime Environment Standard Edition v1.3.1_03

**Leave Java(TM) SE Runtime Environment 6 Update 1 intact.