Do a HijackThis scan & place a check next to these items and select "Fix checked":
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O4 - HKCU\..\Run: [Safe Cleaner] C:\WINDOWS\smc.bat
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Open
notepad and copy/paste the text in the quotebox below into it:
Code:
http://www.techsupportforum.com/security-center/hijackthis-log-help/172530-constant-popups-warnings-erroneous-messages-ultimate-defender.html#post1018184
Collect::
C:\WINDOWS\smc.bat
Suspect::
C:\WINDOWS\system32\dllcache\usbccgp.sys
Folder::
C:\PROGRA~1\WINSTR~1
Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{4A2E1038-0885-4C92-8E28-A04CF8B94911}]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Safe Cleaner"=-
Save this as "
CFScript"
Refering to the picture above, drag CFScript.txt into ComboFix.exe
When finished, it shall produce a log for you, C:\ComboFix.txt. Post that log in your next reply.
Additonally, ComboFix will generate a zipped file on your Desktop, called Submit [Date Time].zip
Please submit this file to:
http://www.bleepingcomputer.com/subm....php?channel=4
The file must be uploaded before proceeding to the next step.
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Click here perform an online scan >>
Online Scanner
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In your next post, please include fresh logs from:
- Fresh Hijackthis log taken just before replying
- Online scan
- ComboFix's log
Please provide details of any problems you encountered whilst performing the above steps &
update us on how the computer behaves now
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